You can place your order online from our website www.petsnugs.com.

We accept COD, Credit/Debit Cards, Net banking, UPI/Wallets and Paytm.

​In case you want to return or exchange our products, you may do so within 7 days from the date of purchase of the said goods. Please make sure that You keep the product in an undamaged and saleable condition and preserve the original receipt and tags intact. Please note that we are not responsible for damage after delivery and that We don’t accept returns for used products.
​Refund will be provided through the payment method used. Please note that it can take us up to 5-7 days to credit the refund to your account.
For refunds kindly write an email to info@petsnugs.com

It can take upto 5-7 business days depending on the location. It may take longer in some far off areas of the country

Yes, we ship all over India.

Yes, you can cancel your order before the order is dispatched. You can request cancellation by emailing us at sales@petsnugs.com.

​In case you want to return or exchange our products, you may do so within 7 days from the date of purchase of the said goods. Please make sure that You keep the product in an undamaged and saleable condition and preserve the original receipt and tags intact. Please note that we are not responsible for damage after delivery and that We don’t accept returns for used products.
​Refund will be provided through the payment method used. Please note that it can take us up to 5-7 days to credit the refund to your account.
For refunds kindly write an email to info@petsnugs.com

For any quality related issues of perishable items sold under other brand, the third party shall be responsible.